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The Guided Conversational Engine

Model-based guided AI.

Other Conversational Tools Have Common Limitation

Complex Value Sales

They Generate Texts

Language Models are great in generating texts such as meeting summaries, generic follow-ups, keywords search and summary.
But inevitably, the outcome is texts.

It Generates Texts

No Structured Data

Texts are not structured data, metrics, clear indications of deal status and gap, guidance to the most relevant next questions and action items, autonomous action.

Endless Human Inspection & Action

Endless Human Inspection & Action

It is up to humans to read all those texts and try to assess the nuances of the opportunities, their status, weaknesses etc.
Then, they need to forecast, discuss next steps, execute them.

Model-Based Guided Intelligence -
Built To Be Autonomous

Automatically connects calls to opportunities based on participants names and email

Live / recorded conversation

Live / recorded conversation

Automatically breaks anything into numerous atomic signals, guiding the Language Model to look for the specific atomic signals

Unstructured Layer

Unstructured Layer

Structured Data  & Evidence Layer

Structured Data

& Evidence Layer

Captures atomic signals as structured data along with the actual customer words as evidence

Model Layer

Customizable Templates

Model Layer

Using additional AI layers to accumulate the structured data into a model of the big picture,  with its rich context and nuances

Logic Layer

Logic Layer

Applies additional layers of logic to qualify, identify gaps, drive automated action, guide reps and generate optimized assets.

Uses additional AI layers on the structured data to uncover the winning patterns and constantly improve its decisions and outputs, driving ever increasing productivity and predictability. 

Spotlight Outcomes

Spotlight Outcomes

Autonomous Value Sales Expert

Guided Conversational Intelligence autonomously drive the full discovery, qualification, deal review and arming of the sales teams and leaders, while presenting the full evidence for every decision and action, so sales team and leaders could easily understand and fully trust it.

structured data and customer voice
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Call Recording
AI bot
Guided Discovery
structured data and customer voice
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MEDDICC dashboard

It doesn’t require any work from the sales team and leaders side.
But it is built to intuitively and interactively weave in human inputs when available
.

Effortless Onboarding and Maintenance

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Combining your sales playbook with Spotlight’s best practices

 
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Salesforce AppExchange installation (sandbox and/or production) 
 
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Spotlight enablement 
for  managers and teams


 
Sales Intelligence

Maximize the impact of your entire

Revenue Software Stack

Automatically trigger, activate and improve the inputs to other tools in your stack
Get rich analyzed and raw data to your CRM / BI. 
Salesforce

Salesforce

zoom

zoom

Microsoft Teams

Microsoft Teams

gong

gong

clari

clari

Microsoft Outlook

Microsoft Outlook

Goggle Gmail

Goggle Gmail

Google Drive

Google Drive

Microsoft PowerPoint

Microsoft PowerPoint

Google Calendar

Google Calendar

Google Docs

Google Docs

Microsoft Excel

Microsoft Excel

Microsoft Power BI

Microsoft Power BI

Chorus.ai

Chorus.ai

Okta

Okta

Tableau

Tableau

18

18

12

12

15

15

16

16

19

19

Sigma

Sigma

Snowflake

Snowflake

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